How GuniSMS’s Email to SMS Keeps You Connected Anytime, Anywhere?
Home How GuniSMS’s Email to SMS Keeps You Connected Anytime, Anywhere? In today’s fast-moving world, staying in touch with customers, employees, or partners is crucial. Whether you’re sending urgent updates, appointment reminders, or special offers, you need a way to reach people quickly. That’s where GuniSMS, Australia’s trusted SMS provider, comes in with its email-to-SMS service. This simple tool lets you send text messages right from your email, ensuring your messages reach the right people, no matter where they are. Here’s how GuniSMS helps you stay connected. What is Email to SMS? Email to SMS lets you send text messages directly from your email. No extra apps or complicated setups needed—just write an email, send it through GuniSMS’s system, and it arrives as a text on your recipient’s phone in seconds. Whether you’re at your desk or on the go, GuniSMS makes communication fast and easy, combining the speed of SMS with the convenience of email. For businesses, this means you can use your existing email setup to send instant messages without changing how you work. It’s straightforward and effective. Why Choose GuniSMS’s Email to SMS? GuniSMS, found at https://gunisms.com.au/, offers a reliable and user-friendly way to send email-to-SMS messages. Here’s why businesses across Australia love it: 1. Fast, Instant Messaging When time matters, email to SMS delivers. Texts have a 98% open rate, usually within minutes, unlike emails that can get lost in busy inboxes. With GuniSMS, your messages arrive instantly, so your audience gets important updates—like order confirmations, delivery alerts, or urgent notices—right away. For example, a shop can text “Your order is ready for pickup!” or a doctor’s office can remind patients about appointments. GuniSMS ensures your message gets noticed. 2. Easy to Use GuniSMS’s email-to-SMS service is super simple. You don’t need new software or tech skills. Just use your regular email—whether it’s Gmail, Outlook, or something else—type the recipient’s phone number, and send. GuniSMS handles the rest. It also works with CRM systems, so you can automate messages if needed. This hassle-free setup saves you time and fits right into your routine. 3. Affordable and Flexible GuniSMS is budget-friendly, making it great for businesses of all sizes. Whether you’re sending a few texts or thousands, their pricing is fair and scales with your needs. No expensive equipment or long-term contracts required—just pay for what you use. New to GuniSMS? They offer a free trial with 20 free messages to try it out. Visit https://gunisms.com.au/ to give it a go. 4. Reach People Anywhere GuniSMS works across Australia and beyond, so you can connect with people wherever they are. Whether your customers are in Melbourne, Perth, or even overseas, your messages will get through quickly. This is perfect for businesses with local or global audiences. For instance, a delivery company can update drivers on schedule changes, or a travel agency can send trip details to clients on the move. GuniSMS keeps everyone in the loop. 5. Works for Any Business GuniSMS’s email-to-SMS service is versatile and fits all kinds of industries. Here are a few examples: Retail: Send sale alerts or order updates to boost sales. Healthcare: Remind patients about appointments or share results securely. Logistics: Update drivers and customers on deliveries in real time. Education: Notify students or parents about class changes or events. Hospitality: Confirm bookings or share special deals with guests. Whatever your business, GuniSMS helps you connect with your audience in a way that works for you. Why GuniSMS is Different GuniSMS is all about reliability and making things easy. Their system is built to deliver your messages every time, and their Australia-based support team is there to help if you need it. Unlike other services, GuniSMS focuses on keeping things affordable and simple, so everyone from small startups to big companies can use it. Get Started with GuniSMS Today Want to make communication easier? GuniSMS’s email-to-SMS service is a fast, reliable, and affordable way to stay connected. With an easy-to-use system, seamless integration, and a free trial, there’s no reason not to try it. Visit https://gunisms.com.au/ to sign up and start sending email-to-SMS messages today. Stay connected anytime, anywhere with GuniSMS—because your audience deserves to hear from you loud and clear. Sign Up Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
Why is an SMS Gateway Essential for Your Business Communication?
Home What is Email to SMS? How It Works & Why You Need It? An SMS gateway can transform how you connect with customers, coordinate teams, or send out essential updates. Effective communication is the backbone of any successful business in today’s fast-paced digital world. GuniSMS is an Australian SMS gateway provider, which means that businesses can use email to SMS, bulk SMS, and SMS API as tools for enhancing communication and getting results. Here are the reasons why an SMS gateway is important for your business, and how GuniSMS makes it work seamlessly. The Power of Instant Communication SMS is an interesting medium to reach out to customers that is opened 98% of the time or more, as compared to emails that might get buried in inboxes or phone calls that go unanswered. It creates the bridge between your business systems and mobile networks, ensuring that your messages are delivered to customers instantly. With GuniSMS, you can send SMS messages to your audience’s phones about important updates, promotions, or reminders, to ensure that they see and act upon your messages. Simplify with Email to SMS Another unique quality of GuniSMS is emailing to SMS. Imagine sending an SMS straight from your email client-no extra apps or platforms in the way. With this line, an email could be converted into a text message, making it easy for businesses to send very quick alerts or even personalized touchpoints to a customer. What appointment would you want a client to keep, or perhaps sharing time-sensitive offers via email to SMS is quick and keeps it in a readily viewable setting. Reach Thousands with Bulk SMS In a world where attention is fleeting, an SMS gateway ensures your business stays front and center. GuniSMS makes it easy to leverage email to SMS, bulk SMS, and SMS API to communicate effectively and efficiently. From instant customer outreach to automated workflows, their platform empowers you to build stronger relationships and grow your business. Ready to elevate your communication? Visit https://gunisms.com.au/ and discover why GuniSMS is the ultimate choice for your SMS gateway needs. Seamless Integration with SMS API GuniSMS SMS API is a must-have for businesses wanting to automate and scale their communication needs. This powerful utility allows integration of SMS functionality directly into existing software, CRM, or e-commerce platforms. It would be a simple task to send order confirmations, delivery updates, or two-factor authentication codes. The SMS API does the work at lightning speed! With a strong and secure API from GuniSMS, you are guaranteed reliable delivery, allowing you to continue focusing on growing the business with customer connectivity. Why Choose GuniSMS? GuniSMS, an Australian company known and trusted by many, provides fast, secure, and dependable SMS solutions according to the customer’s needs. Its platform supports almost all features, from emailing to SMS for immediate messaging to bulk SMS for mass campaigns and SMS API for easy automation. Competitive prices, local support, and keeping you within your communication privacy laws-all these make GuniSMS an effective and trustworthy option. Real-World Benefits for Your Business In a world where attention is fleeting, an SMS gateway ensures your business stays front and center. GuniSMS makes it easy to leverage email to SMS, bulk SMS, and SMS API to communicate effectively and efficiently. From instant customer outreach to automated workflows, their platform empowers you to build stronger relationships and grow your business. Ready to elevate your communication? Visit https://gunisms.com.au/ and discover why GuniSMS is the ultimate choice for your SMS gateway needs. Final Thoughts In a world where attention is fleeting, an SMS gateway ensures your business stays front and center. GuniSMS makes it easy to leverage email to SMS, bulk SMS, and SMS API to communicate effectively and efficiently. From instant customer outreach to automated workflows, their platform empowers you to build stronger relationships and grow your business. Ready to elevate your communication? Visit https://gunisms.com.au/ and discover why GuniSMS is the ultimate choice for your SMS gateway needs. Sign Up Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
How Bulk SMS Can Skyrocket Your Business Outreach?
Home How Bulk SMS Can Skyrocket Your Business Outreach? Hey there! If you’re looking for a fast, wallet-friendly way to get your business in front of tons of people, let’s talk about Bulk SMS. Seriously, it’s like a secret weapon for connecting with customers, and at GuniSMS, we’re all about making it work for you. So, What’s Bulk SMS All About? Picture this: you’ve got a big announcement—maybe a sale or a quick update—and you need to tell heaps of people at once. Bulk SMS is just that—sending out a bunch of text messages to your crew in one go. Whether it’s a hot deal or a heads-up, it lands straight on their phones. No fluff, just the good stuff. Here’s the kicker: unlike emails that get lost in the junk folder or posts that vanish in a social media scroll, texts get noticed. I mean, who doesn’t check their phone a million times a day? Stats say over 98% of texts get opened—pretty hard to beat that! Why Bulk SMS is Worth Your Time So, why should you give it a shot? For starters, it’s lightning-fast—your message hits phones in seconds, perfect for those “act now” moments like a flash sale. Plus, it won’t cost you an arm and a leg. At GuniSMS, we’ve got plans that fit any budget, whether you’re a small shop or a big player. Need flexibility? We offer both one-time scheduling and repeat scheduling for bulk campaigns, making it easier than ever to stay connected with your audience. People actually read texts too—most within a few minutes of getting them. You can even spice things up by adding their name or a special offer to grab their attention. And the best part? It works everywhere. No Wi-Fi? No problem. Bulk SMS gets through. GuniSMS Has Your Back We’re not here to complicate things. With GuniSMS, you can upload your contacts, write a quick message, and hit send—or schedule it for later if that’s your vibe. Want to see how it’s doing? We’ve got stats to show you what’s working. It’s perfect for anything—retail promos, school updates, you name it. A Few Tricks to Nail Your Bulk SMS Game Keep it short—160 characters is the sweet spot, so don’t ramble. Throw in a “Reply NOW” or “Check Us Out” to get them moving. Timing’s key too—try mid-morning or early evening when folks aren’t swamped. Oh, and play by the rules—make sure they’re cool with getting your texts and give them an easy way to say “no thanks.” Why Bulk SMS is Still a Big Deal in 2025 It’s 2025, and guess what? People are glued to their phones more than ever. Bulk SMS cuts through all the digital clutter—straight to the point, no scrolling required. At GuniSMS, we’re pumped to help you use it to grow your biz, rake in sales, or just chat with your crowd better. Ready to Jump In? If you’re itching to try Bulk SMS, GuniSMS is the place to start. We’ve got the tools, the speed, and the prices to make it happen. Pop over to our site, sign up, and see how easy it is to reach everyone who matters to your business. Sign Up Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
How Guni SMS Provides a Powerful SMS Gateway for Australian Businesses
Home How Guni SMS Provides a Powerful SMS Gateway for Australian Businesses In this fast-paced digital world, it’s imperative for business organizations to have reliable communication tools to keep in contact with customers. SMS has emerged as one of the most potent ways of reaching people instantly. Behind the convenience of simply sending a message lies impressive technology: the SMS Gateway. Guni SMS is at the forefront of the operation of sophisticated SMS gateways that are easy to integrate in helping Australian businesses in streamlining communication, improving engagement, and growing faster. What Is the SMS Gateway? An SMS gateway is a service used by companies, and its abilities allow systems or applications to send and receive SMS messages by means of telecommunication networks; since SMS gateways act as bridges among TCP/IP protocols and mobile networks, companies are able to send huge bulks of messages, schedule alerts, and interact with the customer in an automatic fashion via various channels. Guni SMS offers a state-of-the-art SMS Gateway Platform that caters to various SMS services, from bulk SMS marketing all the way to email-to-SMS, all from a very powerful dashboard. Why Guni SMS is Trusted by Every Australian Business Ease of Integration Our SMS gateway is extremely easy to integrate into any CRM, website, or mobile app through API integration. Such fast and effortless integration makes it possible for both small and large companies to scale on our platform according to their requirements. Bulk SMS Sending This is where you can simply send bulk SMS to as many customers as you want in one go. This service is useful for promotions, reminders, alerts, or announcements by companies. Very high delivery rates combined with delivery instant messaging make sure that your message will reach them instantly and effectively. Email to SMS Capability Even now, many businesses live on emails for internal, customer communications. In fact, emails to SMS enable Guni SMS clients to send text messages from any email account directly to any mobile number would be the perfect choice for teams that prefer effortless simplicity in their communications and wish to avoid logging into another platform for messaging. Online Reporting and Analysis Know the performance of your campaign while it is still running through real-time data. Guni SMS has very extensive reports which allow you to monitor your delivery rates, response times, and message engagement-all giving you insight as to what action, if any, should be taken on your strategy. Top-Level Security We take the issue of data security very seriously. The encryption and secure protocols used by our SMS gateway guarantee that all your messages are completely safe along with any customer or user data. How Businesses Benefit from Guni SMS Gateway Retailers send discount codes, flash sale alerts, and order confirmatory messages via our platform. Healthcare sends appointment reminders and alerts patients with health information directly to cell phones. Schools/institutions send special notifications for students/parents about changes to the timetable or details of upcoming events. E-commerce companies use our application for mass SMS to inform customers about shipping or delivery, return and newly arrived stock alerts. Run a tech company, or perhaps a café or nonprofit? In that case, you will be rewarded for all your business needs by Guni SMS’s flexible messaging solutions. Setting Up Is Easy No Technical Skills Required – Send out SMSs in a matter of minutes without any coding or elaborate setups. Quick Account Creation – Signing up online gives you instant access to your dashboard. Simple Integration – You can integrate your current email system with our email-to-SMS feature painlessly. User-Friendly Dashboard – Our aware interface allows you to manage contacts, schedule messages, and track campaigns. Plug-and-Play API – Use our powerful and secure SMS API to easily integrate SMS functionality into your applications or systems. Step-by-Step Guides – Follow simple documentation to get started with confidence and feel good about it. Dedicated Support Team – You have experts by your side throughout this journey. Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
Choosing the Best SMS API: Important Information for Businesses
Home Choosing the Best SMS API: Important Information for Businesses In the fast paced digital world to come, communication is king and for businesses, SMS has graced its way back through the top 5 channels to communicate with your customers. Order confirmations, appointment reminders or promotions? With order numbers you can message your audience straight to their phone through SMS. But to make the best of this one, choosing the relevant SMS API matters also. The question of deciding which SMS API is right for you is so apt. Here, I break it down. SMS API (Application Programming Interface) The SMS API (Application Programming Interface) provides your business technology, i.e. websites, CRMs and mobile apps with the ability to send out and receive text messages automatically. It is the medium between your software and SMS gateway, that allows you to communicate easily and actively with the particular clients. What Should I Be Looking For In The Best SMS API These few things to consider when getting an SMS API for your business: Easy of Integration: Your developers should be able to quickly integrate the API with existing systems. For an SMS API, the important things would be the availability of documentation in detail, sample code and support for popular programming language. Scalability: Your business is going to scale, so does messaging. Pick a API that can manage bulk SMS flooding without delays or failure whether you’re sending 100 or 100,000. Time and Reliability for the delivery: Timely delivery is important. Choose an SMS API, that is providing low latency & high delivery rates — most importantly when talking about time-sensitive alerts or OTPs. Capabilities: Email to SMS Another useful feature is the use of APIs to convert email to SMS which will allow you send an SMS text via your email client; Most businesses only want a less-straightforward transaction for their messaging team. Advanced Reporting & Analytics: You need to be able to see delivery status, open rates and campaign performance in real time. These are incredibly important for improving the future communications, insights. Security and Compliance: Some of the most important things to emphasize are, data privacy, and message encryption. They should also respect the local and international data protection laws such as GDPR, DND etc. of provider. International presence + Local Help Now if you operate in multiple territories, then look for international SMS gateway of provider who are dominant within your country. But don’t forget — local customer support is especially crucial when things do go wrong. Why Guni SMS is a smart choice? We provide Guni SMS by giving you a secured, scalable and deployable way to send SMS messages that actually meet the needs of modern enterprises with our robust and secure SMS API. Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
3 Marketing Strategies To Follow To Increase Restaurant Sales during the pandemic.
Home 3 Marketing Strategies To Follow To Increase Restaurant Sales during the pandemic. The impact of the pandemic has changed the way businesses operate. The restaurant business is one of those industries that have witnessed the most significant change. From promoting more takeaways, implementing safety measures to investing in customer success, the industry understood that it needed to adapt and change to survive. Regardless of all the changes that have happened, the need for marketing remains constant. Marketing to customers who have spent the past few months isolated at home is a challenging task indeed. Persuading customers to dine or do takeaways while the fear of the pandemic is still at an all-time high has got restaurants thinking. Choosing the right marketing strategies and implementing the same is the key here for the survival of any restaurant. We want to give you five solid marketing strategies that would positively impact your sales and revenue. Let’s begin. 5 Marketing Strategies To Follow To Upsurge Restaurant Sales Post Covid 1. Capitalising on Video content Marketing Videos are a great way to exhibit any content. It is effective because it helps capture users’ attention, retains their attention, leaves an impression in their minds, and pushes them to conduct an action. ‘’Viewers retain 95% of a message when they watch it in a video compared to 10% when reading it in text.’’ When all your diners are hesitant to dine in restaurants, videos can play a significant role in eliminating those fears and compel them to book a table. Videos can be used to convey the safety measures that are taken, your brand, the experience that you provide to just about anything that creates meaningful engagement with your customers. To create compelling videos, you can consider the following: Remember to convey the message in the form of a story. Make it as relevant as possible. Content without the proper Context is a recipe for disaster. Provide quality information. The information you provide should be resourceful. Use the first 3 seconds wisely as it takes people 3 seconds to decide whether to watch your video or not. Try to connect to the emotional side of your customers. The topics of the video content can range from:- How the food is prepared. The hygiene level maintained. How the staff is masked and working in accordance with the covid-19 precautions. About your brand, your story, the experience you provide. About your menu, the different types of delicacies you provide. About the chef, the staff and owners. Content related to your current marketing campaigns, your offers and your target market audience. 2. Partnering With Influencers Word of mouth marketing through social media is a pretty effective way to promote your restaurant during this pandemic. The best way to capitalise on the benefits of word of mouth marketing in social media is through the influencers on social media. Influencer marketing is booming. Influencers are individuals that have a good number of followers. The content that they post sparks the interest of a specific set of people. These followers may be identical in terms of demographics, likes or interests. Based on your ideal target market audience, you can partner with the perfect influencer for that specific target market audience. Your restaurant can capitalise on Influencer Marketing by following this step by step process:- 1) Choose your platform- Choose the social media platform that would be the best to promote your brand. Keep in mind that each platform has its uniqueness. 2) Set your Objectives- Once you have selected your social media platform, define your goals and objectives based on your requirements. 3) Target Audience- Understand your ideal target market audience. You could try creating a customer persona as well. 4) Select the Influencer- Once you have an educated guess on who your target audience is, choose an influencer with a following similar to your ideal customer persona. 3. Capitalising on the power of SMS. The power of an exemplary communication medium can convert potential leads into becoming loyal customers. Despite understanding this, businesses tend to invest in effective communication channels but aren’t as effective as they should be. SMS is an underrated medium of communication. For marketing, improving processes or customer success, SMS is a cost-effective alternative that can positively impact meaningful engagement. ‘’70% of consumers think SMS marketing is a great way for businesses to get their attention.’’ Loyal customers helping out their favourite restaurants during this pandemic has once again shown us the importance of a quality customer success methodology. SMS is an excellent channel for creating meaningful engagement with your customers and build upon customer loyalty. SMS Marketing is one of the most potent marketing tools out there. SMS is simple, instant, easy, and works well to enhance engagements with customers. It contains the highest open and response rate compared to other communication platforms. ‘’Text marketing is incredibly effective, with SMS open rates as high as 98%.’’ it is a direct medium of connecting to your customers with just one click. SMS Marketing stands on top if you compare the ROI to other mediums of engagement like E-mail and Social Media. Some of the main benefits of SMS Marketing are:- Cost-effective. Better ROI. Better engagement and reach. Direct channel. Greater audience reach. Wrapping Up So these are the three main marketing strategies that you can implement in your restaurant business. Out of the three, SMS Marketing remains the best practical option regarding cost, ROI, & engagement. If you are looking to capitalise on the power of SMS, the Guni SMS– Australia’s number one SMS Gateway is the best solution out there. Restaurants like Little Bonnys & P’sghetti Bar based in Australia partnered with Guni during this pandemic and benefited. Was your business affected by the Covid-19 Pandemic? Are you looking to bounce back? Are you looking to increase more dine-in and take-aways for your restaurant? Are you looking to increase customer loyalty through meaningful engagement? Do you want to capitalise on the power of SMS Broadcasting to improve your business? Guni can help you for free. Guni
SMS Broadcast in Restaurants – Importance & Application
Home SMS Broadcast in Restaurants – Importance & Application People can ignore phone calls, leave their emails unread for days, but SMS messages always get attention. We all tend to look through our phones whenever a notification pops up once in a while. With time, SMS Broadcasting has become a preferred method of communication for the Restaurant space. Let’s dive in and understand how you can use SMS Broadcast to manage the pandemic and thrive in the Restaurant Space. Sales & Marketing Sales & Marketing are two sides of the same coin. Restaurants can utilise the power of SMS Broadcast to improve their sales through SMS Marketing. With an open rate of 98%, all the mobile phones can be targeted within one click. It is estimated that there are around 3.9 billion mobile phones in the world. With a higher click-through rate than any other medium, 70% of customers read texts within 3 to 5 minutes of receiving them. The point is that SMS Marketing would help restaurants get a better ROI when compared to other mediums such as Email and Social Media Platforms. SMS Broadcasting Led To an increase in sales for the restaurant Little Bonny (Case Study) Little Bonny is a restaurant situated in NSW, Australia. They improved upon their sales in the pandemic with the help of SMS Broadcast Marketing. They got around 39 orders in just one single SMS Campaign worth only 20 dollars. SMS Broadcast Marketing is the best tool for targeting and reaching out to a specific set of audiences. The only catch is that they should have a regular mobile phone. SMS Broadcast is much cost-effective compared to other mediums. Social Media Marketing requires the use of paid ads which are costly. Emails are considered a free medium of communication. But using Email for marketing by sending bulk emails requires an Email Marketing Platform, which is costly. An alternative is email to SMS, which allows you to reach your audience efficiently without the high costs of traditional email marketing platforms. SMS Gateways such as Guni SMS provides SMS Broadcast Marketing services at just 6.2 cents per SMS. They provide custom made use-cases/solutions per your restaurant’s requirements and a dedicated campaign manager for free. Plus, if you consider the effectiveness and ROI of an SMS Broadcast Campaign, the winner is pretty clear. You could save the commission given to online delivery applications and directly reach out to your target customers. Here are some templates that Restaurants can use for SMS Broadcast Marketing. Customer Sucess The Covid-19 pandemic has shown the importance of customer loyalty for players in the Restaurant space. We have heard many stories during the lockdown phase where loyal customers got together and joined hands in helping out their favourite restaurants. SMS Broadcasting for Restaurants is a great tool to engage with existing customers and make profitable relationships. P’sghetti Bar is a restaurant based in NSW, Australia. They improved upon their Customer Loyalty by capitalising on the power of SMS. SMS Broadcast can be used to send resourceful information to customers. They can also understand the reviews and experience of customers as well. Here are some Customer Success SMS templates for the Restaurant industry that you can use:- For Facilitating Processes SMS Broadcast can be used as an effective tool for facilitating Restaurant Processes as well. Let us say if your restaurant is providing home delivery services in your business proximity. Resourceful information can be sent, and the whole process can be managed & facilitated. The same can be done for take-away orders as well. You could also communicate to your customers if a table is ready via SMS Broadcast. Every process requires a communication medium. SMS Broadcast Software can be utilised as a communication medium to manage and facilitate any processes. Let’s look at some SMS Broadcast Templates to understand further:- Final Words The importance and relevance of SMS Broadcasting for Restaurants is clear as daylight. Use SMS Broadcasting appropriately to ensure that your Restaurants survives this pandemic and take advantage of the post-pandemic boom that’s coming. Choosing the best SMS Broadcast Service Provider in Australia is critical for your restaurant to fully capitalise on SMS’s power. Guni SMS, Australia’s No-1 SMS Gateway, would be the best choice. Their consultants provide custom made solutions and use-cases as per your requirements. They would also be providing a free campaign manager too throughout the SMS Broadcasting process. The best part is that you would only have to pay for the SMS sent, which would be pay as you use. Guni has helped many businesses across Australia tackle the pandemic by helping them capitalising on the power of SMS Broadcasting. It is safe to say that Guni would be with you full time, catering to all your needs and requirements. Try Guni SMS for free Today. Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
SMS Broadcast In Healthcare – Importance & Application
Home SMS Broadcast In Healthcare – Importance & Application People can ignore phone calls, leave their emails unread for days, but SMS messages always get attention. The whooping SMS open rate of 98% says a lot as compared to the email open rate of 20%. With time, SMS Broadcasting has become a preferred method of communication for the healthcare sector. Let’s dive in and understand how you can use SMS Broadcast to manage the pandemic and thrive in the Healthcare space. Provide Relief To Anxious Patients Let’s say a person requires serious surgery in the next 15 days. He needs to prepare himself physically and mentally for the surgery in this half month. Firstly, you can convey the stages of the surgery clearly to keep them informed. Secondly, you can send out tips to physically prepare their body for what’s coming next. Sending motivating messages can help them reduce anxiety. They must be prepared for the surgery in advance to experience less pain. SMS Broadcasting Led To A Decrease In Anxiety And Pain (Case Study) A study conducted by Dental Press Journal Of Orthodontics shows that sending SMS messages prior to treatment resulted in less pain. They divided the total of 103 patients into two categories. The first category didn’t receive any sort of post-treatment communication. On the other hand, the second was sent out with a well-structured message. The results revealed that 53% of patients in the first category got too anxious and experienced heavy pain after the treatment. On the flip side, only 28% of patients from the second category showed signs of anxiety and extreme pain. This study concluded that you are more likely to deal with pain if you prepare the mind in advance. We all know about the effect of the COVID-19 pandemic on our mental health. The anxiety levels are at an all-time high. To ensure you give your patients an experience with minimal pain, make sure you prepare their minds first. Reminding Patients Of Their Scheduled Appointments In the healthcare sector, constant reminders need to be delivered to the patients. If you don’t, they are likely to miss appointments leading to disruption of your schedule. Apart from reminders regarding appointments, you must remind them of the date of their membership (if any), due fee, etc. Once their test results are out, you can quickly inform them regarding the same. Another core reminder can be regarding their well-being after a necessary surgery or operation. Here are some SMS templates for the healthcare industry that you can use. Appointment Reminder “Hi <FIRST NAME>, your appointment is scheduled at <DATE AND TIME>. Reply <WORD, NUMBER, OR SYMBOL> to confirm.” Test Results “Hi <FIRST NAME>, your test results are out and can be checked <HEALTH PORTAL> here. If you find any trouble in accessing the same, feel free to contact us.” Checking Up On Them “Hi <FIRST NAME>, we are just checking up to see if you are doing well. In case of any distress, feel free to reach out to us, and we will assist you with the same.” Prescription Reminder “Hi <FIRST NAME>, a gentle reminder that it’s time to renew your prescription. Book your appointment today.” Suitable For Conducting A Patient Satisfaction Survey Gone are the days when people were short of options. Whether we talk about the healthcare or education sector, collecting feedback is of utmost importance. When you make your patient feel valued and heard, they will keep their thought of switching to a different clinic away. It will help you nurture a long-lasting relationship with your current patients. As collecting feedbacks is a crucial process, we must know that the channel of communication matters. If you are still stuck with paper-based surveys, you are unlikely to receive a great response. Research conducted by Medical Economics shows how 80% of patients are interested in receiving SMS Broadcast messaging-based communication from health providers. Right after switching from traditional surveys, they tripled their survey completion rate. To ensure you receive a great response, Survey Monkey identified that the best time to send a survey is the day of the visit. The earlier you sent it; the better are the chances of a response. Whether they are highly delighted by the service or disappointed, they are likely to respond. Still, Wondering If SMS Campaigns Work for Healthcare Professionals? The California Department Of Public Health organized a flu vaccine SMS Broadcast campaign. The results were great as they found out that 33% of people get vaccinated that week. Another 30% of people made up their minds about getting vaccinated. Another great example is the National Cancer Institute’s SmokefreeTXT campaign. They doubled their results from 3% to 6% after running this campaign. Many teens were motivated to quit smoking altogether. If you need people to take some action, you need to aim at the communication channel. A Space For Confused And Scared Patients A patient is stuck with many questions once he is informed about a particular treatment to follow. He may ask you the impulsive ones, but what about the questions that overthinking brings them close to? SMS Broadcast through an SMS Gateway Australia is a great way to motivate patients to put forward their queries. The only thing that can cost you, patients, is a delay in replies. On the flip side, a space that offers instant replies to queries, such as leveraging email to SMS services, will hold them tight. If they are putting forward their questions, they expect quick replies. Make sure you have a team of experts in the field assigned for this task. This will show how much you care about your patients and their well-being. Another area that might bug you is whether or not patients follow the tips received through SMS Broadcast messages. The study conducted by The University Of Maryland revealed that the health tips sent by them were followed by 73% of recipients. Remember that you are using one of the most responsive forms of communication. Taking Feedback To Provide Improved Experience Make sure you give enough emphasis to taking feedback. After COVID-19, the
Is Omnichannel Messaging useful for my Business?
Home Is Omnichannel Messaging useful for my Business? In recent years an increasing number of businesses are shifting to the digital realm for their business. Establishing online has become significantly important, as many clients are now active in the field, and marketing will soon be an exclusively digital venture. SMS marketing is currently growing among marketing tools and has shown immense promise in communication and client management. But its features still remain underutilised. Omnichannel messaging is one such feature that has been discussed widely but not utilised in the best way possible. But what is Omnichannel messaging anyway? Omnichannel Messaging is a tool in Text message marketing, which can allow the integration of multiple communication channels of a company. Businesses have various ways of connecting with their clients, and messaging through particular channels can provide varied benefits to the company. Read on to discover why Omnichannel Messaging can be particularly useful for your business needs. The rise of SMS marketing With SMS marketing growing, several of its features are now comparable to marketing on other platforms such as WhatsApp, Emails, etc. SMS gateway solutions have made it easier for businesses to send bulk messages efficiently, improving customer engagement. SMS also has high opening rates, which implies that it is more likely that SMS messages will be read by a customer, unlike the case with emails that remain unread for days and go into the spam box. SMS is also a more convenient option as it requires no initial installation in the mobile phone, nor does one need the internet to access its messages. Thus, companies also profit by using SMS marketing with its cheap and affordable plans and the many features available under those plans. What is Omnichannel Messaging? Omnichannel messaging primarily refers to interacting with customers over multiple channels with seamless transitions between them. Hence, they’re all integrated smoothly and connected, allowing for a convenient and easy interface and connectivity among all your customers’ channels. It gives an even better experience to the customer because the process is consistent and unified for them, rather than having to choose different channels for different information. ow can this feature be used in Marketing? Customers as most significantThe integral aspect of omnichannel messaging is that it places the customer at the centre of its process. This is in comparison to multichannel messaging, where the company is central. For instance, a customer can reach your brand through any channel. The information will be relayed and connected with the other channels instantly because of the shared system of omnichannel messaging. Better Customer ServiceA customer does not need to spend time on a specific channel to get the information they need, as every channel can adapt and provide the required assistance and experience. So, they can contact through emails or any other platform at their convenience, but their experience would not be disrupted even if they shift between channels. Complete access through any channelAs every channel gets updates, they are constantly connected and consistently updated, so every end has all the information. Every representative will have access to all of the customer’s history to present relevant and personalised details and strategically represent their company. This means all the platforms your company has integrated will have all the updates regardless of the customer’s platform. All of them will receive the updates in real-time so that anyone can conveniently retain the information and serve the customer as required. This is all while providing the customer with a comfortable experience. Can Omnichannel Messaging be used in Sales? Since businesses have not entirely moved to the online world, especially with the advent of the post-pandemic world and the reopening of physical stores, the digital front is not the only aspect to manage. Omnichannelling allows you to have multiple customer databases while integrating all of them. Hence, no customer’s service is interrupted irrespective of their personal experience, whether physical or digital. All their history with the business is also recorded in the database. Hence, they receive personalised offers and interactions due to the tracked history shared across channels. Improved Access and EfficiencyOmnichannel messaging lets sales representatives be aware of the customers’ past experiences and purchases with the business to interact appropriately. Omnichannel Messaging, therefore, becomes an essential tool during this age, allowing a customer to decide however and wherever they would like to shop according to their convenience. More Customer Queries resolved, instantlyThis feature also allows multiple representatives to communicate if one is not available. It is easy for someone else to take up the position and address the queries since the history of the customer’s interactions with the brand is always available on any channel. Therefore, relevant questions and information can be conveyed keeping in mind that customer’s specific interests. This way, reps can handle more buyers than otherwise and close more sales than usual due to greater accessibility available to more employees. Multiple communication channels integratedOmnichannel Messaging allows a customer asking a query on Facebook to be addressed by someone not particularly on that channel. They can access that customer’s information instantly at any point and can transition and communicate with the customer through Facebook. This increases overall productivity to a large extent and ensures that all members are constantly working in a focused manner. One can observe a tremendous improvement in customer service through this utility. While several features make SMS marketing stand apart, Omnichannel Messaging, in particular, is still relatively unknown in marketing circles but gives excellent benefits to companies when used strategically. It is also a cost-effective method of serving all your clients while also ensuring that your employees remain busy and can handle all requests so no client is left waiting and no employee gets idle time. This means there is a rise in productivity and output, resulting in lasting relations with customers. Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
SMS Over Email? 6 Powerful Reasons To Make a Switch In 2021
Home SMS Over Email? 6 Powerful Reasons To Make a Switch In 2021 For the past decade, businesses have used Email as a traditional medium of communication to reach audiences and target the masses. However, with the usage of mobile phones on the rise, SMS messaging is gaining popularity. Businesses nowadays are slowly shifting towards SMS Gateways and using email to SMS solutions to communicate with their key stakeholders, enhance Customer Success, and improve their respective processes. Here are 10 reasons why you should prefer SMS over Email for your businesses in 2021. Here is a glimpse of the increase in the usage of smartphones. 6 Reasons To Switch From Email To SMS In 2021 1. Higher Open Rate Emails are great. They serve as a great foundation to conduct formal communications. But if you compare the open rates of emails over SMS, the latter wins. Not many open emails as soon as they reach their inbox. If it is a sales email, most recipients don’t even open the email. Most of the time, the emails land in the spam folder, and the recipient hardly checks on it. ’83% of millennials cite opening a text within 90 seconds of receiving it.’’ How many times have you opened a text message the minute it pops on your screen and got a glimpse of the content and context within seconds? “At around 90%, the SMS open rate is almost triple that of the average email open rate.” 2. Higher Response Rate ‘’It takes 90 seconds for someone to respond to a text and 90 minutes to respond to an email.’’ Replying to a text message is easy when you compare it to an email. Since the content and the text message context is precise and crisp, it takes the recipient just a couple of seconds to understand the same and reply swiftly. 3. Precise and Crisp The great thing about email is that you can send long messages. But the question is, does your recipients read the full message? With text messages, you would have to convey the content and the context within a limit of just 160 characters. This means that your message should be precise and crisp. The recipient can read through the message with just a glimpse and take the necessary actions required. 4. Cost-Effective Most people think that Emails are more cost-effective than Text Messaging. But to send bulk emails, businesses would have to invest in Email broadcasting tools or platforms, which are costly. You would also have to avail of the services of campaign managers or marketing agencies too. Text Messaging service providers such as Guni SMS provide SMS for the rate of 0.03 cents per SMS. Guni also provides free campaign managers. Hence when you compare the costs, text messaging is a cost-effective option. 5. The best medium for marketing SMS engagement rate when compared to Email and Social Media. Email marketing has an open rate of only 20%, while SMS Marketing open rates come to 98%. SMS marketing market is expected to grow to $83.03 billion by 2024. Furthermore, customers prefer to know more about offers, discounts, and promotions through text messaging rather than emails. ‘’SMS produces engagement rates six to eight times higher than email marketing when used for redemption, data collection, and brand awareness.’’ 6. Greater Reach Less than 3% of SMS messages are marked as spam, while almost 50% of emails are filtered as spam. Furthermore, the recipient would need an internet connection and an email account to be contacted via email. But for text messaging, any ordinary mobile phone with a sim connection is only required. Your target audience doesn’t need an internet connection to send or receive the message. Thus you can target a wider audience across the globe. Wrapping Up In short, Text messaging is a better alternative when compared to Email. SMS Marketing is the best option for businesses looking to survive the current pandemic and take advantage of the economic boom that’s coming. ‘’SMS marketing grew by 8.5% and 20% in March and April 2020, respectively, in response to the Pandemic.’’ If your business is trying to capitalise on the positive impact of SMS Marketing, then Guni SMS, which is the number one SMS Gateway in Australia, is the go-to service provider. The consultants at Guni offers custom made solutions as per the requirements of your business. Whether it be for Marketing, Sales, Improving customer success or processes, Guni would be the best effective alternative regarding cost and ROI. Sign up with Guni for free today and add value to your business. Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin