How SMS Zapier Helps You Save Time and Improve Communication
Home How SMS Zapier Helps You Save Time and Improve Communication In today’s fast-paced digital world, businesses need quick, reliable, and automated communication tools to stay ahead. Whether you’re sending updates, reminders, or follow-ups, managing messages manually can be time-consuming and inefficient. That’s where SMS Zapier comes in. When combined with a reliable SMS gateway like GuniSMS, SMS automation becomes smoother, faster, and far more effective. If you’re looking for a way to save time, reduce workload, and communicate better with your customers, integrating GuniSMS with sms zaiper can be a game-changer. What Is SMS Zapier and Why Does It Matter? Zapier is an automation platform that connects your apps and lets them work together without coding. When used for SMS, SMS Zapier helps you automate text messages based on triggers—like form submissions, CRM updates, appointment bookings, or new leads. Instead of manually sending messages, Zapier automatically pushes them through a trusted SMS gateway such as GuniSMS. This means: No manual typing No delays No missed follow-ups Everything runs automatically You set the workflow once, and Zapier handles the rest. How GuniSMS + SMS Zapier Save You Time 1. Instant Automated Messaging With sms zaiper workflows, you can send automatic SMS messages whenever a customer takes an action. For example: A new website lead triggers an instant SMS A booking confirmation sends automatically A payment update notifies the customer instantly This eliminates repetitive work and ensures fast communication. stant Automated Messaging 2. Reduce Human Errors Manual messaging often leads to mistakes—wrong numbers, missed follow-ups, or outdated information.But by using Zapier with a reliable SMS gateway like GuniSMS, everything is automated and accurate. 3. Faster Lead Response Times In any business, responding quickly increases conversion chances.With SMS Zapier, the moment a lead fills out a form or joins your mailing list, GuniSMS sends an instant SMS reply—no waiting, no manual effort. This builds trust and keeps leads engaged. 4. Streamlined Communication Across Multiple Platforms SMS Zapier works with thousands of apps like: HubSpot Shopify Google Sheets Calendly Mailchimp So you can build workflows like: “When a customer buys a product, send an SMS confirmation.” “When a lead is added to a CRM pipeline, send a reminder SMS.” This kind of automation saves hours of work every week. 5. Consistent Customer Experience Automation ensures every customer receives the right message at the right time.Whether it’s: Appointment reminders Delivery updates Payment alerts Support follow-ups Everything is handled smoothly by sms zaiper integrated with the GuniSMS SMS gateway. Why GuniSMS Is the Best SMS Gateway for Zapier GuniSMS offers: Fast message delivery High reliability Easy Zapier integration Scalable messaging for businesses Secure and compliant SMS services Whether you’re a small business or a large enterprise, GuniSMS helps you automate communication effortlessly. Use Cases: How Businesses Benefit from SMS Zapier 📌 E-commerce Stores Automatically send: Order confirmations Delivery updates Promo alerts 📌 Service-Based Businesses Automate: Appointment reminders Quote follow-ups Review requests 📌 Financial & Real Estate Sectors Send: Application updates Verification messages Lead engagement SMS 📌 Healthcare & Wellness Send: Reminders Alerts Patient instructions Automation helps save hours while improving communication quality. Final Thoughts In a world where customers expect instant responses, automation is no longer optional. Pairing SMS Zapier with GuniSMS’s reliable SMS gateway helps businesses save time, eliminate manual steps, and provide smoother communication. If you want efficient messaging, reduced workload, and seamless automation, integrating sms zaiper with GuniSMS is one of the smartest decisions your business can make. Sign Up Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
How to Use SMS for Zoho CRM: A Complete Guide with GuniSMS
Home How to Use SMS for Zoho CRM: A Complete Guide with GuniSMS In today’s fast-moving business world, speed and convenience matter. Whether you’re handling sales, customer support, or marketing, your team needs a communication tool that delivers messages instantly. That’s where SMS for Zoho comes in—offering a simple, powerful way to send text messages directly from your Zoho CRM. By integrating Zoho with GuniSMS, one of Australia’s most reliable SMS gateway solutions, businesses can automate communication, nurture leads, and improve customer engagement with ease. This guide explains how SMS works inside Zoho and how GuniSMS helps you get the most out of it. Why Use SMS for Zoho? Zoho CRM is already known for managing leads, contacts, deals, and workflows. But adding SMS takes your communication to the next level. With SMS integration, you can: Reach customers instantly Send updates, reminders, or alerts Automate follow-ups Reduce manual work Improve response rates Personalise your communication SMS is direct, quick, and has one of the highest open rates in the world, making it ideal for sales teams, service providers, consultants, and small businesses. Why Choose GuniSMS as Your SMS Gateway? GuniSMS offers a fast, secure, and fully compliant messaging platform designed especially for Australian businesses. As an advanced SMS gateway, it provides: Instant delivery Australian onshore routing Easy setup High-quality API connectivity Affordable pay-as-you-go pricing Local support Most importantly, GuniSMS integrates smoothly with Zoho CRM, making it easy to send bulk SMS, automated SMS, and one-to-one messages—all inside Zoho. How to Integrate SMS for Zoho with GuniSMS: Step-by-Step 1. Create Your GuniSMS Account Visit gunisms.com.au and sign up for an account. Once your account is active, you’ll receive your API key, which is required for integration. 2. Log in to Zoho CRM Go to your Zoho dashboard and open Setup.Under Marketplace, search for SMS extensions or custom functions. 3. Add GuniSMS as an SMS Gateway Insert your GuniSMS API key and sender ID (from your GuniSMS account). Once connected, Zoho will be able to send messages through your GuniSMS gateway. 4. Create SMS Templates In Zoho CRM, go to Templates → SMS Templates.Create templates for: Follow-up reminders Appointment confirmations Payment alerts Lead nurturing messages Marketing broadcasts Templates save time and ensure consistent messaging. 5. Send SMS Directly from Zoho Once GuniSMS is connected: Open any lead or contact Click the SMS option Choose your template Hit Send The message will be delivered instantly through the GuniSMS SMS gateway. 6. Automate SMS with Zoho Workflows Automation helps you send messages even when you’re offline.You can trigger SMS for: New lead creation Missed calls Form submissions Deal stage updates Subscription renewals Just set your workflow rules and let GuniSMS handle the delivery. What Can You Do with SMS for Zoho? Here’s how businesses use the GuniSMS + Zoho integration daily: Send appointment reminders Share invoice links or payment confirmations Follow up with leads instantly Update customers about orders Run targeted SMS campaigns Send system alerts or internal team messages The combination of Zoho’s CRM power and GuniSMS’s reliable SMS gateway creates a complete communication system for your business. Final Thoughts Using SMS for Zoho with GuniSMS helps your business communicate faster, automate more tasks, and build stronger customer relationships. Whether you’re a small business, a growing startup, or an established service provider, this integration gives you everything you need to deliver timely, effective communication. If you’re ready to improve your customer engagement, visit GuniSMS and start using SMS inside Zoho CRM today. Sign Up Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
How SMS Zaiper Automation Works with GuniSMS for a Faster SMS Gateway
Home How SMS Zaiper Automation Works with GuniSMS for a Faster SMS Gateway In a fast-moving digital world, businesses need instant communication tools that help them connect with customers without delays. That’s where SMS Zaiper automation and GuniSMS come together to create a powerful, seamless, and efficient messaging workflow. By integrating SMS Zaiper with the GuniSMS SMS gateway, businesses can automate their SMS campaigns, send alerts in real time, and improve customer engagement with minimal effort. What Is SMS Zaiper Automation? SMS Zaiper is widely used to automate tasks between different apps. It acts as a bridge that connects your software with GuniSMS, allowing data to move instantly and trigger SMS notifications automatically. For example: When a new lead fills out a form, an SMS is sent instantly When an order is placed, a confirmation SMS is triggered When a support ticket is created, your team gets an alert This means no manual work and no time wasted. How GuniSMS Enhances Zaiper Automation GuniSMS is one of Australia’s reliable and high-performance SMS gateway providers. It allows businesses to send bulk messages, alerts, reminders, and promotional SMS directly from their CRM, website, or apps. When you connect GuniSMS with SMS Zaiper, you get: Real-time automation Accurate message delivery Faster SMS workflow Better customer experience This integration gives you a strong messaging system that works even when your team is offline. Step-by-Step: How SMS Zaiper Works with GuniSMS 1. Connect Your App to Zaiper First, choose the app that will trigger the SMS — for example, Google Sheets, Shopify, WordPress, or your CRM tool. 2. Select the Trigger Event This could be: A new form submission A new lead entry A new order A status update Zaiper detects this trigger automatically. 3. Add GuniSMS as the Action Choose GuniSMS in Zaiper and select “Send SMS” as your action. 4. Map Fields You can map: Customer name Phone number Order details Custom messages This makes every SMS personalised and relevant. 5. Activate the Automation Once turned on, your SMS will start sending automatically through the GuniSMS SMS gateway. Why Businesses Prefer GuniSMS with SMS Zaiper Faster Delivery The GuniSMS gateway ensures quick message delivery across Australia. Easy Setup You don’t need any coding knowledge. Just connect, map, and activate. High Scalability Whether you send 10 messages or 10,000 — the system handles it easily. Improved Customer Communication Instant SMS improves customer satisfaction and response rates. Use Cases for SMS Zaiper + GuniSMS Lead Notifications: Send SMS to your team when a new lead arrives Order Confirmations: Automatically notify customers about their orders Appointment Reminders: Reduce no-shows with automated SMS alerts Support Alerts: Update your support team instantly Marketing Campaigns: Automate personalised bulk SMS messages Final Thoughts If your business wants a faster and more efficient communication system, integrating SMS Zaiper with GuniSMS is a smart choice. With a reliable SMS gateway powering the automation, you can save time, improve workflows, and enhance customer experience — all with simple, automated messaging. Sign Up Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
Top Reasons Businesses Use Email to SMS for Faster Messaging
Home Top Reasons Businesses Use Email to SMS for Faster Messaging In today’s fast-paced business world, speed matters. Whether it’s sending reminders, confirming appointments, or sharing urgent updates with your customers, quick communication can make a huge difference. That’s exactly why many Australian businesses are turning to email to SMS—a simple yet powerful way to send messages instantly using just an email. With reliable platforms like GuniSMS, using email to SMS becomes even easier, helping businesses deliver messages faster and more efficiently. Here’s why companies are choosing this method over traditional communication tools. 1. It’s Convenient and Easy to Use One of the biggest reasons businesses prefer email to SMS is its simplicity. If your team already uses email, then sending SMS messages becomes effortless. You don’t need extra software or special training—just type your message in an email and send it as a text. This makes everyday communication faster and reduces the time spent switching between different tools. 2. Instant Delivery Through a Reliable SMS Gateway Speed and reliability are everything when it comes to business messaging. With a strong SMS gateway, your messages reach customers within seconds, even during busy hours. This is especially useful for: Appointment reminders Delivery notifications OTPs and verification codes Emergency alerts Promotional offers Email to SMS ensures quick delivery without delays, helping businesses maintain smooth operations and keep customers updated instantly. 3. Perfect for Bulk Messaging Businesses often need to message many customers at once—whether it’s a sale announcement or a system update. Email to SMS makes bulk messaging simple because you can send hundreds or thousands of texts directly from your email dashboard. It saves time, reduces manual work, and keeps communication consistent across all recipients. 4. Works With “Open Texting Online” for Easy Access Many businesses rely on open texting online to send messages conveniently from anywhere. Email to SMS perfectly supports this by allowing users to send texts through a browser, mobile, or mail app—no limitations, no complications. This flexibility is ideal for remote teams, field workers, or businesses that need quick access to messaging tools. 5. Cost-Effective Messaging for All Business Sizes SMS remains one of the most affordable communication channels. By using email to SMS, businesses reduce costs on special software, mobile devices, and multiple communication apps. Small businesses, startups, and large companies alike benefit from predictable, low-cost messaging with high delivery rates. 6. Better Customer Engagement and Response Rates Text messages have a 98% open rate, far higher than email. This means your messages are almost guaranteed to be seen. When customers receive appointment confirmations, reminders, or offers instantly, they are more likely to act on them—improving engagement and building trust. 7. Easy Integration Into Existing Workflows One of the biggest strengths of email to SMS is how easily it fits into your current system.You can integrate it with: CRM tools Support systems Booking software Marketing apps Internal communication tools This allows your team to send SMS automatically as part of day-to-day operations—without needing to log in anywhere else. Final Thoughts Email to SMS is becoming the go-to solution for businesses that need fast, reliable, and flexible messaging. Whether your goal is customer engagement, team communication, or sending urgent alerts, combining email with a strong SMS gateway gives you a powerful communication system. With platforms like GuniSMS, sending messages through open texting online becomes effortless, helping Australian businesses stay connected and efficient. Sign Up Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin 6. Better Customer Engagement and Response Rates
What is Email to SMS? How It Works & Why You Need It?
Home What is Email to SMS? How It Works & Why You Need It? In a world where one with instant communication is the king, businesses need tools that deliver messages fast and effectively. That’s where email to SMS comes in—a game-changing feature that blends the convenience of email with the immediacy of text messaging. If you’re new to this concept or wondering how it can fit into your strategy to enhance it, don’t worry. We’ll break it down for you, spotlighting how Gunisms makes it seamless. What is Email to SMS? Simply put, email to SMS lets you send a text message directly from your email account. Instead of logging into a separate platform or picking up your phone, you just type an email, hit send, and—boom—it lands as an SMS on your recipient’s phone. It’s like turning your inbox into a texting superpower. With Gunisms, a leading SMS service provider in Australia, this process is streamlined for businesses of all sizes. Whether you’re sending a quick update or a bulk sms campaign, Gunisms bridges the gap between email and SMS effortlessly. How Does It Work? Here’s the step-by-step magic behind email to SMS with Gunisms: Set Up Your Account: Sign up with Gunisms and whitelist your email with their platform. It’s quick and user-friendly. Compose Your Email: Write your message in your email client (like Gmail or Outlook). Keep it short—Try keeping your SMS at the proximity of 160 characters per message. But just in case, if there is more or less that you need to convey, they got you covered. Add the Recipient: Use a special format provided by Gunisms (e.g., a phone number followed by their domain, like 614XXXXXXXX @sms.gunisms.com.au. Hit Send: Your email gets converted into an SMS and gets delivered instantly to the recipient’s phone. Gunisms handles all the technical stuff, so you don’t need to worry about making it work for you. Plus, they offer features like bulk sending, making it perfect for reaching multiple contacts at once. Why Do You Need Email to SMS? Still wondering if this is for you? Here’s why Email to SMS is a must-have, especially with Gunisms: Speed Meets Convenience: You’re already in your email all day—why switch apps? Send texts without breaking your workflow. High Open Rates: SMS boasts a 98% open rate, far outpacing email. Gunisms ensures your message gets seen fast. Cost-Effective: No need for fancy software. Gunisms’ affordable plans let you add SMS power to your existing setup. Perfect for Australia: Whether you’re in Sydney, Melbourne, or the Outback, Gunisms’ reliable service reaches phones nationwide and on top of that it works according to the Australian laws, it supports Australian business needs. Monitor Delivery Reports: GuniSMS provides real-time delivery reports, so you can track if your SMS was successfully delivered. Versatile Use Cases: From appointment reminders to promo alerts (“20% off today only!”), It’s a tool for every industry. Real-World Example Imagine you run a small retail shop in Brisbane. You’ve got a flash sale coming up and want to tell your loyal customers. With Gunisms’ email to SMS, you draft a quick email—“Flash Sale! 50% off storewide, today only!”—send it through their platform, and within minutes, your customers’ phones light up. No complicated setup, no delays—just results. Think, if you share a youtube link of your products or the event itself, you will be able to track interest of your customers just by looking at the clicks report Gunisms will provide you. Why Choose Gunisms for Email to SMS? Gunisms isn’t just another SMS provider. Based in Australia, they get the local market and offer: Easy integration with your email system. Reliable delivery, even in remote areas. Flexible plans for solo entrepreneurs and big teams alike. Best support to help you get started. Get Started Today Email to SMS is more than a gimmick—it’s a practical way to connect with your audience instantly. Whether you’re a business owner, marketer, or event organizer, Gunisms has the tools to make it happen. Ready to give it a shot? Head over to Gunisms.com.au and see for yourself how email to SMS can level up your communication game. So, what are you waiting for? Connect with Gunisms now and start sending Email to SMS Sign Up Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
How Bulk SMS Can Skyrocket Your Business Outreach?
Home How Bulk SMS Can Skyrocket Your Business Outreach? Hey there! If you’re looking for a fast, wallet-friendly way to get your business in front of tons of people, let’s talk about Bulk SMS. Seriously, it’s like a secret weapon for connecting with customers, and at GuniSMS, we’re all about making it work for you. So, What’s Bulk SMS All About? Picture this: you’ve got a big announcement—maybe a sale or a quick update—and you need to tell heaps of people at once. Bulk SMS is just that—sending out a bunch of text messages to your crew in one go. Whether it’s a hot deal or a heads-up, it lands straight on their phones. No fluff, just the good stuff. Here’s the kicker: unlike emails that get lost in the junk folder or posts that vanish in a social media scroll, texts get noticed. I mean, who doesn’t check their phone a million times a day? Stats say over 98% of texts get opened—pretty hard to beat that! Why Bulk SMS is Worth Your Time So, why should you give it a shot? For starters, it’s lightning-fast—your message hits phones in seconds, perfect for those “act now” moments like a flash sale. Plus, it won’t cost you an arm and a leg. At GuniSMS, we’ve got plans that fit any budget, whether you’re a small shop or a big player. Need flexibility? We offer both one-time scheduling and repeat scheduling for bulk campaigns, making it easier than ever to stay connected with your audience. People actually read texts too—most within a few minutes of getting them. You can even spice things up by adding their name or a special offer to grab their attention. And the best part? It works everywhere. No Wi-Fi? No problem. Bulk SMS gets through. GuniSMS Has Your Back We’re not here to complicate things. With GuniSMS, you can upload your contacts, write a quick message, and hit send—or schedule it for later if that’s your vibe. Want to see how it’s doing? We’ve got stats to show you what’s working. It’s perfect for anything—retail promos, school updates, you name it. A Few Tricks to Nail Your Bulk SMS Game Keep it short—160 characters is the sweet spot, so don’t ramble. Throw in a “Reply NOW” or “Check Us Out” to get them moving. Timing’s key too—try mid-morning or early evening when folks aren’t swamped. Oh, and play by the rules—make sure they’re cool with getting your texts and give them an easy way to say “no thanks.” Why Bulk SMS is Still a Big Deal in 2025 It’s 2025, and guess what? People are glued to their phones more than ever. Bulk SMS cuts through all the digital clutter—straight to the point, no scrolling required. At GuniSMS, we’re pumped to help you use it to grow your biz, rake in sales, or just chat with your crowd better. Ready to Jump In? If you’re itching to try Bulk SMS, GuniSMS is the place to start. We’ve got the tools, the speed, and the prices to make it happen. Pop over to our site, sign up, and see how easy it is to reach everyone who matters to your business. Sign Up Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
Choosing the Best SMS API: Important Information for Businesses
Home Choosing the Best SMS API: Important Information for Businesses In the fast paced digital world to come, communication is king and for businesses, SMS has graced its way back through the top 5 channels to communicate with your customers. Order confirmations, appointment reminders or promotions? With order numbers you can message your audience straight to their phone through SMS. But to make the best of this one, choosing the relevant SMS API matters also. The question of deciding which SMS API is right for you is so apt. Here, I break it down. SMS API (Application Programming Interface) The SMS API (Application Programming Interface) provides your business technology, i.e. websites, CRMs and mobile apps with the ability to send out and receive text messages automatically. It is the medium between your software and SMS gateway, that allows you to communicate easily and actively with the particular clients. What Should I Be Looking For In The Best SMS API These few things to consider when getting an SMS API for your business: Easy of Integration: Your developers should be able to quickly integrate the API with existing systems. For an SMS API, the important things would be the availability of documentation in detail, sample code and support for popular programming language. Scalability: Your business is going to scale, so does messaging. Pick a API that can manage bulk SMS flooding without delays or failure whether you’re sending 100 or 100,000. Time and Reliability for the delivery: Timely delivery is important. Choose an SMS API, that is providing low latency & high delivery rates — most importantly when talking about time-sensitive alerts or OTPs. Capabilities: Email to SMS Another useful feature is the use of APIs to convert email to SMS which will allow you send an SMS text via your email client; Most businesses only want a less-straightforward transaction for their messaging team. Advanced Reporting & Analytics: You need to be able to see delivery status, open rates and campaign performance in real time. These are incredibly important for improving the future communications, insights. Security and Compliance: Some of the most important things to emphasize are, data privacy, and message encryption. They should also respect the local and international data protection laws such as GDPR, DND etc. of provider. International presence + Local Help Now if you operate in multiple territories, then look for international SMS gateway of provider who are dominant within your country. But don’t forget — local customer support is especially crucial when things do go wrong. Why Guni SMS is a smart choice? We provide Guni SMS by giving you a secured, scalable and deployable way to send SMS messages that actually meet the needs of modern enterprises with our robust and secure SMS API. Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
How to Send an Email to SMS: A Step-by-Step Guide
Home How to Send an Email to SMS: A Step-by-Step Guide In today’s fast-paced world, businesses need to reach customers instantly. While emails are great for detailed communication, SMS remains the fastest way to get messages seen. But what if you could combine both? That’s where email to SMS comes in! With email to SMS, you can send text messages directly from your email platform to a mobile number. This is perfect for businesses looking to streamline communications without using complex software. In this guide, we’ll walk you through how to send email to SMS using Guni SMS. Why Use Email to SMS? Instant Delivery – Text messages have a higher open rate than emails. No Additional Software – You can send SMS directly from your existing email platform. Cost-Effective – No need to invest in a separate SMS marketing tool. Scalable – Whether sending one message or thousands, email to SMS is highly scalable. How to Send an Email to SMS Using Guni SMS Here’s a simple step-by-step guide to send an email as an SMS using Guni SMS: Step 1: Sign Up for Guni SMS If you’re not already using Guni SMS, sign up for an account. This ensures your emails are routed correctly and delivered as SMS. Step 2: Add Approved Sender Email To prevent spam and unauthorized usage, you need to register your email address with Guni SMS. This can be done in the account settings under “Approved Senders.” Step 3: Compose Your Email Using your email client (Gmail, Outlook, etc.): Open a new email draft. In the “To” field, enter the recipient’s phone number followed by the Guni SMS gateway domain. Example: 61412345678@sms.gunis.com.au Keep your subject line empty (it won’t be included in the SMS). Write your message in the email body. Ensure it’s within the SMS character limit (160 characters per message). If it exceeds, it will be split into multiple messages. Step 4: Send the Email Click “Send,” and your message will be converted into an SMS and delivered to the recipient’s mobile phone instantly. Step 5: Monitor Delivery Reports Guni SMS provides real-time delivery reports, so you can track if your SMS was successfully delivered. Best Practices for Email to SMS Keep it Short & Clear – SMS is designed for quick reading, so avoid long messages. Personalize Messages – Use dynamic fields to address recipients by name for better engagement. Use Call-to-Actions – Encourage recipients to respond, click a link, or take action. Respect Opt-Out Requests – Ensure compliance with SMS marketing regulations by providing an opt-out option if needed. Industries That Benefit from Email to SMS Many industries use email to SMS for efficient communication: Retail & E-commerce – Order updates, promotions, and abandoned cart reminders. Healthcare – Appointment reminders and emergency alerts. Finance – OTPs, transaction alerts, and security notifications. Education – Student notifications and event updates. Logistics – Delivery status and driver communications. Get Started with Guni SMS Today! Email to SMS is an easy yet powerful tool to enhance business communication. Whether you’re a small business or a large enterprise, Guni SMS makes it simple to integrate email-to-text messaging into your workflow. Sign up with Guni SMS today and start sending SMS straight from your email in minutes! Share Via Facebook Instagram Twitter Whatsapp Youtube Linkedin
Security
Home Security The security, integrity, and availability of your data are our top priorities. We know how vital it is to your business success. To ensure you never have to worry, we use a multi-layered approach to protect and monitor all your information. We strive to follow industry best practices when it comes to security and compliance using frameworks and guidelines such as OWASP, NIST, CIS, and CSA. Data protection: Your data is protected in rest by AES256 encryption and in transfer using TLS 1.2 Our SOC, security operations center, is staffed 24/7 and is a centralised unit that deals with security issues on an organizational and technical level. Tasks include but not limited to: Weekly Vulnerability scans, Log analysis, anomaly detection, pattern deviation, threat hunting, firewall rule monitoring, deviation in port openings, and impossible logins. Security penetrations tests are performed at least annually by a third party. Continuous improvements are carried out by conduction security architecture review, threat intelligence & threat monitoring. Security Awareness training – Mandatory yearly training for all users and additional specific training for operations, support and security staff. Crisis Management and Incident Management Training for staff are done with both tabletop exercises and different types of gamification. Personal data Guni receives in connection with your submission will be retained and protected under the company’s privacy policies and any applicable laws A Guni representative will acknowledge receipt as soon as possible, typically within 48 hours. Contact details: security@guni.com.au Submit any vulnerability information following these guidelines: Do not engage in any activity that can potentially cause harm to Guni, our customers, our employees, or our bulk SMS services. Do not engage in any activity that can potentially stop or degrade Guni services, products, systems, or assets. Do not engage in any activity that violates federal or state laws or regulations or the laws or regulations of any country where Guni data, services, assets or systems reside, Guni data traffic is routed or the researcher is conducting research activity. Do not store, share, compromise or destroy Guni or customer data. If Personally Identifiable Information (PII) is encountered, you should immediately halt your activity and contact Guni. Do not initiate a fraudulent financial transaction. Provide Guni reasonable time to fix any reported issue, before such information is shared with a third party or disclosed publicly. Certifications Guni cloud communications platform for messaging and Guni Operator Software is certified under the framework established by an Information Security Management System conforming to ISO/IEC 27001 – 2022. Certificate No: SCK/05/GDP/24/61/1648 Guni believes certification is key to displaying our best practice in Information Security Management and our commitment to building customer trust. What is ISO 27001? The ISO 27001 certificate is the most globally recognised information security standard defined by the International Organization for Standardization (ISO). As the top certification for Information Security. Management Systems (ISMS), it prescribes a systematic approach to managing sensitive company information so that it remains secure. It includes people, processes, and IT systems by applying a risk management process. Our Data Centre vendor (AWS) – Sydney/Melbourne is accredited with the following assurance programs/standards: PCI DSS Level 1 SOC 1/ ISAE 3402 SOC 2 SOC 3 IRAP (Australia) ISO 9001 ISO 27001 MTCS Tier 3 Certification FERPA ITAR Section 508 / VPAT FedRAMP (SM) DIACAP and FISMA NIST CJIS FIPS 140-2 DoD CSM Levels 1-2, 3-5 G-Cloud IT – Grundschutz MPAA CSA Cyber Essentials Plus Regulation 2016/679 of the European Parliament What does this mean for you as a customer? We take the security of your information seriously and have implemented sophisticated security measures to safeguard it. We want our customers to rely on and fully trust our technology and services. Getting ISO 27001 certified is a testament to the fact that Guni prioritizes data security. But it also ensures that we: Protect customer data rigorously Assess, minimize, and eliminate risks and vulnerabilities Work continuously with our security maturity Achieve operational excellence regarding our IT, HR, and information processes Continuous improvement Our mission to security doesn’t end here. Information security is an ongoing process and we will keep working hard to maintain and exceed our standards to protect both company and customer data. Yearly audits will be performed by an external auditor to attest to our continuous compliance as we continue to develop and grow our business. Business Continuity Guni has a business continuity plan in place that is tested and updated at least annually. The business continuity plan is available upon request. Benefits we have already realized in the process Guni now has the freedom to operate without the use of its global office network. Through our business continuity planning, we have freed ourselves from the physical office and can securely offer Guni services to our clients in the event of natural disasters or pandemics
Security & Compliance Privacy Policy
Home Guni Security Serving Security-Sensitive Health, Financial, and Education Clients Nationwide Platform security Designed for security The Guni cloud infrastructure is housed in secure data centres, designed to satisfy the requirements of our most security-sensitive customers. The Guni infrastructure has been designed to provide the highest availability while putting strong safeguards in place regarding customer privacy and segregation. Constantly monitored The Guni infrastructure is protected by extensive network and security monitoring systems.. In addition, Guni infrastructure components are continuously scanned and tested. The Guni production network is segregated from the Guni corporate network, and access to this network is monitored and reviewed on a daily basis by Guni security managers. The Guni production network is segregated from the Guni corporate network and requires a separate set of credentials for access, consisting of SSH public-key authentication through a bastion host using an MFA token. This access is monitored and reviewed on a daily basis by Guni security managers. Highly automated Guni purpose-builds most of our security tools to tailor them for Guni’s unique environment and scale requirements. These security tools are built to provide maximum protection for your data, applications, and communication services, including bulk SMS solutions. This means Guni security experts spend less time on routine tasks and are able to focus more on proactive measures that can increase the security of your Guni Cloud environment. Highly available Guni builds its data centers in multiple geographic regions as well as across multiple Availability Zones within each region to offer maximum resiliency against system outages. Guni designs its data centers with significant excess bandwidth connections so that if a major disruption occurs there is sufficient capacity to enable traffic to be load-balanced to the remaining sites, minimizing the impact on you. Security features Network security Guni provides several security capabilities and services to increase privacy and control network access. These include: Built-in firewalls allow us to control network access to our server instances and subnets Encryption in transit with TLS De-identify message body On request, we can de-identify the body of messages to satisfy your strict security and compliance requirements. Access control Guni offers you capabilities to define, enforce, and manage user access policies across Guni services. This includes: Identity and access management capabilities to define individual user accounts with permissions across Guni resources Guni provides native identity and access management integration across many of its services plus SMS API integration with any of your own applications or services. Monitoring and logging Guni provides tools and features that enable you to see exactly what’s happening in your Guni environment. This includes: Deep visibility into API calls, including who, what, who, and from where calls were made Log aggregation options, streamlining investigations and compliance reporting Alert notifications when specific events occur or thresholds are exceeded These tools and features give you the visibility you need to spot issues before they impact the business and allow you to improve security posture, and reduce the risk profile, of your environment. Guni Compliance Assurance programs As a company, we don’t have any major accreditations, however, our data centre vendor (AWS) is accredited with the following assurance programs/standards: PCI DSS Level 1 SOC 1/ ISAE 3402 SOC 2 SOC 3 IRAP (Australia) ISO 9001 ISO 27001 MTCS Tier 3 Certification FERPA ITAR Section 508 / VPAT FedRAMP (SM) DIACAP and FISMA NIST CJIS FIPS 140-2 DoD CSM Levels 1-2, 3-5 G-Cloud IT – Grundschutz MPAA CSA Cyber Essentials Plus Regulation 2016/679 of the European Parliament